CoolDel flow

Purpose

Suppose that an Outlook user has access to their personal mailbox and the additional (shared) mailboxes (usually "Info" <info@company.com>, "Sales" <sales@company.com>, etc.) on an Office 365 tenant. When a user deletes an email in the shared mailbox, the deleted email is saved in the "Deleted Items" folder of the user's mailbox, not the shared mailbox's "Deleted Items" folder. Microsoft provides a solution only for the "classic" desktop Outlook.

The CoolDel flow ensures that messages deleted from a secondary mailbox are placed in that mailbox's "Deleted Items" folder.

Current version: 1.0.3

Installation

1. The flow uses the "Office 365 Outlook" and "Office 365 Users" connections. When importing the flow, use your existing connections or create new ones.
   
2. Open Power Automate and import "CoolDel.zip", following the Power Automate documentation.
   
3. Select the "Deleted Items" folder of your personal mailbox in the "Folder" field of the trigger.
   
4. Populate the "Inputs" field in the "Compose AllowedMailboxes" action with a JSON array containing the email addresses of the additional mailboxes you want to work with. To include all additional mailboxes, place an empty array [] in that field.
   
5. Turn on the flow.
   

Testing

If you have the primary (personal) mailbox "jdoe@contoso.com" and the additional mailbox "sales@contoso.com":

1. Open Outlook and navigate to "sales@contoso.com" > "Inbox".
2. Delete any email in the "Inbox" folder. Note that the deleted email is saved to your personal mailbox's "Deleted Items" folder.
3. Wait 5–10 seconds and navigate to "sales@contoso.com" > "Deleted Items". Verify that the message is now there.

Warning

After Purchase

You will receive a download link for the ZIP file. Import it into Power Automate as described in the Installation section.

Pricing and Licensing

License type

Price per unit

Single license

$35.00

  ORDER

  ORDER

Site license

$1,500.00

  ORDER

  ORDER

Enterprise license

$4,500.00

  ORDER

  ORDER